Wig Details & Customization
What type of hair is used in your wigs?
At Sear Beautique, we use 100% human virgin hair, ensuring a natural look and feel. Our wigs are designed for durability, versatility, and elegance.
Do your wigs require glue or tape to stay secure?
No, all our wigs are 100% glueless and designed for maximum convenience. Each wig features adjustable straps and combs for a secure and comfortable fit. However, if you prefer additional hold or a completely seamless look, glue or tape can still be used as an optional choice.
Can I provide my own hair for a custom wig?
Currently, we do not offer custom wigs.
What cap sizes do you offer, and how do I choose the right one?
We offer small, medium and large cap sizes to fit different head shapes. To find the perfect fit, measure your head circumference and consult our sizing chart available on our website.
Maintenance & Lifestyle
What’s the expected lifespan of your wigs?
With proper care, our wigs can last 2 years or longer. Longevity depends on how often the wig is worn and how well it’s maintained.
Is the wig suitable for daily wear, including sleeping, exercising, or attending special events?
Yes, our wigs are suitable for daily wear, including sleeping, exercising, or attending special events. For sleeping or exercising, we recommend wearing a protective cap or headband to reduce tangling and extend the lifespan of the wig.
How do I maintain my wig to keep it in the best condition?
Regular maintenance includes gentle washing with sulfate-free shampoo, conditioning, and storing the wig on a mannequin head or stand when not in use. Detailed care instructions are provided with each purchase.
Client support
Who would benefit most from wearing your wigs?
Sear Beautique wigs are designed for anyone seeking a natural, flawless, and luxurious look. Whether you’re exploring new styles, managing hair loss due to medical reasons, or looking to enhance your personal style, our wigs are designed to boost confidence and elegance.
Who is your ideal client, and are wigs suitable for beginners?
We cater to everyone! From experienced wig enthusiasts to beginners just starting their journey. Our wigs are beginner-friendly, glueless, and easy to wear. Plus, we offer personalized guidance and tips to ensure every client feels empowered and confident with their purchase.
Ordering, Shipping & Returns
How long does it take to process and customize an order?
Standard orders take 10-20 business days to process, excluding weekends and public holidays. Please note that processing time and shipping time are NOT the same.
Do you offer rush orders for quicker delivery?
Yes, rush orders are available for an additional fee. Please note that rush orders are subject to availability. You can check the product page to see if the rush order option is available for your wig or contact us for more details
What is your shipping policy for international customers?
We ship worldwide, and all orders are insured for their full value. Shipping times and costs vary by location; please refer to our Shipping & Delivery Policies for more details.
Can I cancel or change my order after it’s placed?
Changes to the order cannot be made once it has been placed. Orders can be canceled within 6 hours of placement without fees. After this window, a 10% restocking fee will apply. Please contact us as soon as possible for assistance.
What happens if my wig is delayed or doesn’t arrive on time?
If there are delays due to shipping carriers, we will work with you to resolve the issue. Our Shipping Policy outlines how we handle such cases.
What can I do if I’m not happy with my purchase?
If you’re unsatisfied with your wig, please contact us within 3 days of receiving your order. Returns are subject to our Return Policy, and sale items are final. Please note that we do not offer exchanges at this time. If you require a different product, please initiate a return and place a new order.
How can I return a wig?
To return your wig, please contact us within 3 days of delivery. Ensure that the item meets the conditions outlined in our Return Policy.
Payment
What payment methods do you accept, and do you offer installment plans?
We accept all major credit cards, PayPal, and other secure payment methods. At the moment, we do not offer installment plans, but we are actively exploring options to introduce this service in the future.